Refund policy
Refund & Return Policy
We want you to be satisfied with your purchase. Please review our return and refund policy below.
Returns
Eligible items may be returned within 30 days of delivery, provided they are unused, in original condition, and in original packaging.
Non-Returnable Items
For safety and hygiene reasons, the following items are not eligible for return:
Knives
Self-defense products
Used or worn apparel
Clearance or final sale items
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to the original method of payment within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged upon arrival.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or defective.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos so we can resolve the issue promptly.
Shipping Costs
Original shipping costs are non-refundable.
Contact Us
For questions regarding returns or refunds, please contact us through our Contact page.